Dem Pharmaceuticals Analytical R & D Laboratory works on the principles of voluntariness, independence, impartiality and confidentiality to ensure that analysis and / or calibration activities are ISO / IEC 17025 accredited, customer satisfaction, national and international good service regulation and good professional requirements. 

Our laboratory top management undertakes to apply our quality management system in the headquarters where we operate and / or in all areas where it may operate. Analytical R & D and Analysis The duties, powers and responsibilities of each personnel (administrative and technical) that have a direct or indirect impact on the activities of the Laboratory are defined. 

All administrative and technical practices are carried out in accordance with the policies, procedures and instructions that meet the ISO / IEC 17025 accreditation requirements. It is ensured that all personnel are aware of our quality management system and documents through planned trainings. It is made possible for our personnel to easily access the documents and trainings they need. Our laboratory top management adopts the policy of providing the necessary resources and continuous improvements to meet customer satisfaction and ISO / IEC 17025 accreditation requirements.

QUALITY TARGET

To use the most advanced technological test equipments in accordance with the test methods and standards with its continuously trained expert staff.

To meet the demands of customers at the highest possible level.

To ensure that the quality of the experiment is ensured by comparison measurements made with national / international laboratories if it is possible to use the necessary reference / standard materials to finalize the tests with precision.

Customer satisfaction is the basic principle, thus minimizing possible customer complaints.